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Saturday January 13 2007

Job seekers set for another bumper year

Analysts and business leaders predict sustained growth and high levels of recruitment in Hong Kong and the mainland, writes Andrea Li

FOR A THIRD successive year, job seekers rather than employers will be in the driving seat in 2007.

With memories of the economic downturn fading fast, business analysts and corporate leaders predict sustained growth and high levels of recruitment activity in the months ahead.

Though the total number of advertised jobs dipped slightly last year compared with 2005, it was still an excellent year.

A South China Morning Post/Nielsen Media survey tracking monthly figures recorded 211,785 vacancies for the full 12-month period, with the first half of last year being particularly strong.

April saw an all-time high for a single month, with 22,679 available positions, before things tailed off towards December in line with the usual seasonal pattern.

The survey's basic method of calculation is to record the net number of positions advertised between January and the second week of December in all the major local recruitment publications.

Repeat and duplicate ads placed in more than one publication are not counted.

The sectors with the most openings last year were trading, industrial/engineering and manufacturing.

The first of these, which remains a cornerstone of Hong Kong's economy, accounted for 14.1 per cent of the job market, which translated to 29,785 jobs.

Employers in the industrial or engineering sectors advertised 20,511 jobs and manufacturing enterprises posted 18,529 vacancies.

'Last year was an extremely buoyant year and there are no indicators to suggest a slowdown in 2007,' Hewitt Associates managing consultant Vincent Gauthier said.

'We expect to see a similar level of activity for the next 12 months.'

Recruitment consultants and HR specialists see especially strong demand for middle managers and high-calibre staff who are trilingual and have experience with multinationals.

Such candidates are needed in IT, corporate communications, human resources and supply chain management, but the biggest demand is in the banking and finance field.

Ambition managing director for Asia Guy Day said: 'We have seen the biggest hires in the finance sector. Many banks now have bold and ambitious plans for this part of the world, as New York and London are long developed.

'Asia is where the opportunity now lies.'

A general shortage of skilled people is evident, though, in accountancy and logistics to merchandising and hospitality.

Christine Pace, Adecco Personnel operations and marketing director for Hong Kong, said: 'It is definitely an employee's market.'

Because of this, employers are pulling out all the stops to attract and retain good staff.

They are implementing more sophisticated HR management strategies and bringing in more comprehensive remuneration packages and incentive schemes.

They are also introducing more extensive training programmes and creating new development opportunities to get an edge.

Recruitment consultants are using innovative tactics to track down potential candidates.

In some cases, they are extending their searches beyond Hong Kong, are headhunting more aggressively and may even second their own staff to work on-site for a client for a fixed period to recruit the bulk headcount of an entire IT department and handle other human resources needs such as structuring pay and benefits packages.

Mr Gauthier said certain employers were no longer focusing on finding the best recruit, but on finding someone to do the job. This could be taken as a clear sign that things were getting critical.

Another noticeable trend in recent months has been the increasing reluctance of Hong Kong-based middle managers to accept mainland postings.

While no one doubts the value of China experience, many people's first choice is not to relocate to the mainland and, with so many jobs on offer locally, the need to do so is not as pressing.

Also, because most multinationals no longer view the mainland as a hardship posting, expatriate packages are, in overall terms, not as lucrative as a few years ago.

Even if Hong Kong's GDP does slow slightly this year to the forecast level of 5.5 per cent to 6 per cent, that is unlikely to have a serious impact on the bullish job market.

Alan Siu, deputy director of the Hong Kong Institute of Economics and Business Strategy, said: 'The outlook is still positive in 2007. The forecast is that we will continue to see another year of global economic growth.'

INFORMATION TECHNOLOGY

The IT sector has been more or less in the doldrums since 2000, but hiring activity picked up markedly last year and that trend is confidently expected to continue.

The strength of the banking and finance industry has been behind this, with asset managers and hedge funds creating a surge in demand for IT expertise.

New offices or expanded departments have needed the latest IT infrastructure and updated software. For this, they have turned to external providers and added to their own in-house teams.

Peter Udall, head of the IT and telecommunications practice at executive search company Talent2, said: 'In the past, Hong Kong has typically relied on systems developed [elsewhere], but with the trend towards local development, there is a massive shortage of people skilled in this work.'

Qualified professionals with knowledge of specific product implementation procedures and application developers are also highly sought after.

This has led employers, especially banks, to regard the retention of good IT staff as a corporate priority. As a result, they are paying more attention to career development opportunities and offering attractive counter-offers if employees consider leaving.

Salaries are going up and anyone who does switch jobs can expect an average increase of between 10 and 20 per cent but, not surprisingly, genuine specialists may get substantially more than that. For IT staff who prefer short-term contracts, there is no shortage of work.

'The bulk of contract staff are usually recruited from overseas, with a typical contract spanning six months,' Mr Udall said.

He added that IT professionals were no longer recruited for their technical knowledge. They were also expected to have business acumen, an appreciation of commercial requirements and interpersonal skills, so that they could meet user and client expectations.

This combination of skills was what headhunters and employers would be looking for in the next 12 months.

ACCOUNTING

Traditionally, the main hunting ground for a recruiter hoping to attract a qualified accountant was among the Big Four accountancy firms. Now, however, they are desperately searching for people at all levels to cope with the surge in work that has come with the mainland's rapidly expanding financial sector and the flood of initial public offerings.

Ernst & Young plans to take on 200 graduates in Hong Kong and a further 1,000 in the mainland this year. The firm also hopes to hire up to 600 experienced accountants for the same territories.

Realising that money talks, the Big Four are said to be offering salary rises of between 20 and 30 per cent to retain staff.

Mr Day said: 'With so much work on, [they are] making it much more lucrative for accountants to stay put than to take a job in the commercial sector.'

Commercial enterprises needing qualified accountants will have to up their offers accordingly.

According to a recent Ambition report, the situation is such that a junior accountant with a major firm now earns more than one with five years of post-qualification experience in the commercial sector.

Nick Neal, manager of commerce at Robert Walters, said it had become necessary to look for recruits in overseas markets.

He expected the high level of demand to continue unabated in the first half of this year.

Reasons for this included general business expansion, the fact that many companies were using Hong Kong as their regional headquarters and the need for more trained accountants in the banking sector.

TELECOMMUNICATIONS

Following a period of consolidation, most opportunities in the telecoms industry now lie with the providers of value-added services.

Companies based in Europe and the US eager to break into the mobile phone market in Asia have been recruiting people who can develop new media content.

Established players have been looking to diversify by offering additional services which can generate new streams of revenue.

Angus Washington, manager of the sales and marketing division at Robert Walters, said these included sophisticated voice-mail options and managed network services.

The resulting jobs have mainly been in frontline sales, account management, marketing and product development.

'Candidates who can sell solutions versus products are in high demand,' Mr Washington said, noting that this required a different approach and a distinct set of skills.

'Selling solutions is about looking at the customers' requirements and thinking what would best suit their needs.'

The industry, which is now perceived as being stable rather than offering the prospect of spectacular growth, is having difficulty attracting sufficient candidates.

'The market is already quite mature and, with revenue growth and career opportunities stable, not many new people have chosen the field as a career,' Mr Washington said.

LOGISTICS

Leading logistics companies are becoming more specialised to gain a distinct advantage as they expand in new markets.

Anthony Modrich, senior consultant of the supply chain and logistics division at Robert Walters, said that this had led to increased demand for high-calibre individuals who understood the latest technology and the intricacies of quality control, transport and retailing.

Junior and middle managers are also needed, particularly in the areas of sales, operations and account management.

According to the SCMP/ Nielsen Media survey, 5,875 logistics jobs were advertised last year, the second quarter being the strongest with 1,790 openings.

'Logistics companies no longer just want sales or operations skills; they want people with specialised expertise to meet the demands of their high rates of expansion,' Mr Modrich said.

Employers are looking outside the sector for prospective candidates. Someone with work experience at a hi-tech manufacturing company could easily fit into the logistics environment. They would boost customer confidence by talking the right language and would also understand how best to tailor effective supply chain solutions.

People in more standard roles in the logistics sector can expect salary increases of about 5 per cent for a job move. But top-tier candidates with the qualifications and experience to handle a regional role could get between 20 per cent and 40 per cent extra.

MANUFACTURING

China's pre-eminence as a centre for global manufacturing was confirmed last year and there are few signs that position will be challenged in any significant way in the foreseeable future.

The focus this year will probably be on finding recruits to fill specialised roles, though there will still be openings in general management and for human resources and finance professionals.

Peter Yeo, a manufacturing and industrial consultant with Hudson, said: 'Companies are now looking for people with expertise in environment, health and safety and continuous improvement practices.

'Those with qualifications such as the Six Sigma Black Belt or in 'lean reduction concepts' in manufacturing are very much sought after.'

He said mainland-based employers favoured candidates with language skills, the ability to fit into a different cultural environment and international experience.

'Traditionally, few companies in this part of the world have formally structured health and safety,' Mr Yeo said.

While there was a reasonable pool of talent in the mainland to take on generic positions, there was still a long way to go before enough homegrown executives had these specialist management skills.

Because of the comparative scarcity of such individuals, those suitably qualified can command salary increases as high as 50 per cent when changing job.

With demand far outrunning supply, it is even becoming common for them to get two or three unsolicited job offers a month.

Adecco's Christine Pace said that one key factor was that they might be required to relocate to one of China's more remote provinces.

She said recently similar opportunities had been opening up in other emerging markets such as Vietnam.

MERCHANDISING AND PURCHASING

The merchandising and purchasing sector was very active last year, with more than 5,000 jobs advertised in each of the first two quarters.

Mid-ranking and senior merchandisers with expertise in textiles and garments, jewellery and technical products were needed, but they had to prove they could add value for prospective employers.

Ms Pace attributed the dearth of talent in part to an education system which had done too little to promote the attractions of the field.

She said that with more Hong Kong-based companies now expanding their sourcing operations well beyond southern China, candidates must be prepared to travel frequently and visit factories and deal with suppliers in second- and third-tier mainland cities.

HOSPITALITY

The hotel and restaurant industry has been experiencing a boom, creating almost unprecedented demand for staff from entry-level waiter to sales and marketing director.

Rene Schillings, managing director for Greater China and Singapore at Hospitality Executive Search, said: 'We signed on a lot more clients in 2006, which indicates hotels are all struggling to find the people they need.'

Add to that the industry's notoriously high rate of staff turnover - about 25 per cent a year - and that gives some idea of the scale of the challenge.

The SCMP/Nielsen Media survey showed the third quarter of last year was the busiest, with 2,064 jobs advertised.

There was consistent demand for food and beverage staff and for professionals to fill sales and marketing, human resources and training roles.

'Hong Kong hotels have traditionally looked down on candidates who have spent a long time in China because there is a perception that, in a less developed hotel market, their skill sets come to a standstill,' Mr Schillings said.

'This attitude is slowly changing, but people who took up jobs in China in the late 1980s and early 1990s are finding it very difficult to return to Hong Kong with the same level job.'

Even so, they are sure to find many opportunities either in Hong Kong or in the fast-expanding Macau market and, with the appropriate experience, will soon be able to increase their bargaining power.


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